Frequently Asked Questions

 

Does the artwork come framed?

 

Our smaller artworks and some of our large pieces as well come in a basic standard aluminium frame. We sell art not frames. If you want a more particular frame, you must provide it yourself.

 

What is the price without the frame?

 

With framed pieces, the frame is always included and removing it does not affect the price. We want to provide those artworks ready to hang on the wall. Other pieces, mostly larger screenprints, come unframed because their selling price can't justify the shipping price of a large, glass frame with the required packaging.

 

Who makes the artwork?

 

All the artwork on this website we made ourselves. We have an art studio just outside of Valencia where we make, print and frame the artworks.

 

Is the artwork numbered and signed?

 

We only make originals or very limited editions, and every work is numbered and signed. We also always include a certificate of authenticity.

 

What is the shipping time of the artwork?

 

We pack and send the artwork within 24 and 48 hours after receiving the order. It will be packed in special packaging for art, and you will get a tracking code.

 

Do you send internationally?

 

Yes, we do ship worldwide.

 

Do you have a discount for professionals?

 

MICK+WOUT offers exclusive pricing to trade professionals including interior designers, architects, home developers and professionals in the hospitality industries. Ask for the conditions at info@mick-wout.com.

 

What forms of payment are available?

 

We accept Visa Debit, Visa Electron, Visa, MasterCard, American Express, Maestro UK, Solo and Paypal. Payment by bank transfer can be arranged - please contact us to arrange this at info@mick-wout.com.

 

What does MICK+WOUT do with my personal information?

 

We have a strict policy of not releasing any personal information to external companies. The only exceptions are Stripe and Paypal, our online payment providers, and in this instance, the information you provide is used solely to process your order payment. Customer information is used to improve the user experience on our website and to keep customers informed about MICK+WOUT and the art world.

 

What is Studio M+W returns policy?

 

By the European Distance Selling Directive, items purchased from MICK+WOUT, by customers within the European Union, can be returned within 30 days of receipt of the goods and must be received in 100% re-saleable condition. However, return shipping costs must be paid by the client.